NSFAS Wallet: How to Access your Account Balance 2023

NSFAS Wallet allows NSFAS-funded students to receive their allowances, withdraw cash and pay for goods at participating stores or to informal traders.

To receive NSFAS Allowances through your wallet, you will need the following:

• Your own cell phone and valid SIM card.
• You must sign your NSFAS Bursary Agreement if you are a new student to NSFAS.
• You will not need to withdraw cash to pay your landlord or any registered merchant.

Now, you can receive your allowances through the NSFAS Bank Card.

How to register for an nsfas wallet

Follow these steps to register for your wallet,

1. On your phone, dial *120*176# and follow the prompt to verify & authenticate your account.
2. Your account password will be sent to you via SMS.
3. Once your account has been verified, you can access it simply by dialing the same *120*176#.
4. You can also access your account via celbux.appspot.com (more info below).

How to check your nsfas wallet balance

There are two ways to check the balance in your NSFAS wallet to view the Nsfas statement of account. Check using your cell phone or via the internet.

Via cellphone

On your cellphone,

1. Dial USSD code *134*176#
2. Enter your password
3. Click Send
4. Select option 2. Query
5. Finally, view your cash balance and transactions.

Via online

To check your nsfas wallet online (nsfas eWallet),

1. Navigate to celbux.appspot.com.
2. Log into your account by typing in your cellphone number and password.
3. Click the “Login” button.
4. In your account, click “More”.
5. Then, click “Transactions”.
6. Now, you can view your wallet balance.

How to withdraw cash using nsfas wallet

If you want to withdraw cash at participating stores, create a cash voucher (see below for steps) and withdraw the cash at Shoprite, Usave, Checkers, SPAR, Choppies, or Boxer.

If you want to buy goods at participating stores, create a Cash Voucher to pay for goods in-store such as Shoprite, Usave, Checkers, SPAR, Choppies, Boxer, Van Schaiks, Nando’s, Romans Pizza, McDonald’s, Burger King, Spur, Hungry Lion, Debonairs, Rocomamas and John Dorys amongst others.

Note that these stores have daily cash withdrawal limits from R200 to R1000 per day.

On your cellphone

1. Dial the shortcode *120*176#
2. Enter your password.
3. Click Send.
4. Select option 1. Cash Voucher and click Send.
5. Enter the amount and click Send.
6. Your newly created voucher will be displayed.

Via internet

1. Navigate to celbux.appspot.com.
2. Log into your account by typing in your cellphone number and password and click the Login button.
3. Click Pay.
4. Enter amount.
5. Click Done.

What happens if you do not withdraw the total amount of the voucher? If you transacted with a cash voucher, your change will be added to your cash balance.

How to unlock your nsfas wallet

For the 2023 academic year, NSFAS will be migrating students from all TVET colleges, who receive their allowances through NSFAS Wallet and institutional disbursement services, to a direct payment system that will see students receive allowances directly into their bank accounts.

If you planning to enroll at a public TVET college in 2023, you must open a bank account in preparation for the rollout of allowances through bank accounts.

To unlock NSFAS Wallet, send an email to unlock@nsfas.org.za.

Provide the following information in your email:

• Your ID Number and ID copy.
• Your full names and surname.
• Your cellphone number and email address.
• Your physical and or postal address.
• Description of your query.

How to reset your nsfas wallet password

To reset your NSFAS Wallet password:

1. Log on to your myNSFAS account by going to nsfas.org.za.
2. Click myNSFAS
3. Log into your account
4. Click NSFAS Chat
5. Now you will be able to talk to a consultant
6. You then will say that you want to reset your NSFAS Wallet account
7. NW1@nsfas.org.za and NSFAS Connect no longer works and NSFAS now encourages you to use NSFAS Chat. This is said to simplify your customer service experience and is available for all NSFAS Wallet reset requests.

For any other eWallet questions, you can send an email to walletquery@nsfas.org.za and be sure to provide the following information in your email:

• Your ID number.
• Your full names and surname.
• Your cellphone number and email address.
• Your physical and/or postal address.
• Full description of your query.