myUnisa: How to Access My Unisa Login and myLife Email

Myunisa login access

myUnisa is a secure page for registered UNISA students, which will give you direct access to important information.

You can also access course information, check examination results, access study materials, announcements and will allow you to update your personal information on My Unisa login portal.

You will be able to join online discussion forums, get quizzed on topics, submit myunisa assignments and access a number of other resources.

myUnisa provides you with 24-hour access to your information and learning resources.

It will also allow you to become part of an online learning community, which means that you will be able to interact with your lecturers and fellow students regularly.

The University of South Africa recently teamed up with Cell C, MTN and Telkom to ensure that you won’t pay any data costs when visiting myUnisa or the Unisa website.

Unisa free web browsing
Image source: University of South Africa

If you have any problems with the free browsing experience, feel free to contact your network provider.

How to become a myUnisa user

myunisa login page
my unisa login page

After successfully applying to the University of South Africa and receiving confirmation that you are a registered UNISA student, you must do the following to become part of this innovative learning community:

  • Claim your free myLife e-mail account before you join myUnisa.
  • Login to your myUnisa student portal.
  • Complete the verification process.

How to log into my unisa account

myunisa homepage
myunisa homepage screenshot

If you already have a myunisa account, you don’t have to go through the processes I have outlined below. Just click on “click here to log in” button and enter your details to have access to your account.


You can log in directly via

The initial login details will give you access to these systems:

  • myUnisa – teaching and learning system and the Unisa Library.
  • myLife – a web-based email for UNISA students.

How to claim myUnisa login

This is a step-by-step guide for the initial login access.

  1. Go to the homepage of myUnisa (
  2. Click on “claim Unisa login” located on the top menu.
  3. Enter your student number.
  4. Enter your personal information (Remember to enter either an ID number or a passport number, not both).
  5. Read the guidelines (Read and acknowledge that you have read each statement. Click on the “acknowledge” button to take you to the final page).
  6. Your password (Your password for both myUnisa and your myLife e-mail account will appear on the screen. Your initial password will be sent to the mobile phone number you provided).
  7. Login to myUnisa (Type in your student number, your password provided in step 6, and click “Login”).

Note: The password provided is your initial myUnisa password. You can change it later.

activate mylife accountHow to login to your myLife e-mail account

Once you have claimed your my Unisa login, it may take up to 24 hours for your myLife email account to be created.

Accessing your myLife e-mail account

mylife email account login
myLife email login page

Due to a recent Microsoft update, you will no longer be able to directly access your myLife e-mail account when logged in to my Unisa account.

There is a new procedure to access your myLife e-mail account or office 365 unisa mylife email.

To access your myLife e-mail account, follow these steps:

  1. Go to the
  2. Enter your full e-mail address (eg and your password for your myLife e-mail account.
  3. Select “Sign in“.
  4. Then click “sign out” after you’re done with everything. Remember to sign out of both accounts. Do not just close the windows.

Why should I use my myLife e-mail account?

  • Unisa will send all official communication (eg your exam timetable and results) to this e-mail account, which means that it’s very easy to find information when you need it.
  • You can access your myLife e-mail account from any network and from anywhere in the world. You just need internet access.

How to change myUnisa and myLife password

If in any case you have forgotten your mylife password, or have any ‘invalid login’ messages, it may be necessary to reset your myUnisa password to synchronize it with your myLife mailbox.

  • Login to myUnisa and click on “My Admin“.
  • Click on the “Change Password” link.
  • Complete the form to update your password. Note that this new password will be active for both your myUnisa and myLife services.

Important information

During peak periods, it may take approximately 30 minutes for the new password to activate on the myLife service.

If you are still experiencing problems after resetting your password, send an e-mail to for assistance.

Don’t forget to always visit my Unisa announcement page. There are scholarship opportunities and other important info on that page.

See also: What to Know About Unisa’s Open Distance Learning (ODL)

Myunisa assignments

Assignments help lecturers to see whether you understand the module, and they help you to learn the work and prepare for exams.

They’re critical and compulsory – you won’t be allowed to write the examination unless you’ve completed the relevant assignments.

Always keep a copy of your assignment in case the university does not receive an assignment and you are requested to re-submit a copy.

Assignments can be submitted via myUnisa student portal or placed in a Unisa assignment box, posted to the University of South Africa or submitted via courier.

Watch the video below which shows you how to prepare, format, complete & submit your assignments or read the guide below.

How to submit assignments via my Unisa

Here is a step-by-step instruction for submitting online assignments.

To submit an assignment, use a file format that can be uploaded to These formats are listed in the “Specify the type of file” drop-down list on the submission screen.

A pdf file is the preferred option (formatting and layout are retained). Do not submit assignments in write-protected/read-only pdf formats. Use only the Adobe pdf format.

submiting unisa assignmentInformation on pdf converters can be found on the myUnisa homepage under “Electronic
resources”. Navigate to the assignments tool to start the process.

When you click “Continue”, your assignment will be uploaded to the Unisa network.

This may take several minutes depending on the size of your assignment and the speed of your internet connection.

Once the assignment is received, its details will be displayed on your screen for final checking. You can either go back and make corrections or click on the “Submit assignment” to submit it.

unisa multi-choice question answer sheet
Multi-choice question answer page (Desktop)
myunisa multiple choice answers
unisa mcq app screenshot (mobile app)

Ensure that your answers to multiple-choice questions are ready before connecting to
the internet. It will cost you money to work out answers while online. Check for mistakes before submitting an assignment.

Don’t wait until the closing date

Try to submit your assignments at least 3 working days before the due date, as you may experience unforeseen problems (e.g. your internet connection is down) on the day you want to submit your assignment.

Don’t run into grace period issues.

Don’t submit the same assignment via two separate channels (eg myUnisa and the post). Any documents/assignments uploaded to your myUnisa admin must be virus-free.

If you repeatedly submit documents with viruses, you may lose the right to use my Unisa student portal.

Assignments of modules offered fully online must be submitted online. Hard copy assignments submitted for online modules will be returned to the student unmarked.

Assignments submitted via myUnisa admin which are marked onscreen (except multiple-choice question assignments, blogs, portfolios, and discussion forums) will be available for viewing on

Notification of the marked assignment (together with a link) will be sent to your myLife e-mail account. Download your marked assignment, so that you have access to it even when you are offline.

Unisa’s Assignment Division does not accept requests to cancel assignments submitted via myUnisa. It is your responsibility to ensure that the content of your assignment is correct before you submit it via myUnisa.

How to submit MCQ answers via Unisa MCQ app

unisa mcq app
unisa mcq mobile app screenshot

The University of South Africa students can now submit their multiple choice assignments via their mobile phones or tablets.

And here’s how to submit your multiple-choice assignment answers using the Unisa mobile application (Unisa MCQ app).

Steps to follow:

  1. Download and install the Unisa MCQ app from Google Play Store
  2. Install and start the application on your phone
  3. Select the “MCQ Assignment” option
  4. Login with your myUnisa* credentials
  5. Select your module
  6. Select the appropriate unique assignment number
  7. Select appropriate answers to the assignment questions
  8. Send your answers
  9. Receive immediate onscreen confirmation

Note: You can view a complete set of assignment information by logging onto your myunisa dashboard, using a web browser from any internet-enabled device.

Submitting via assignment boxes

If you live near Pretoria, Midrand, Johannesburg, Cape Town, Polokwane or Durban and prefer to deliver your completed assignments personally, you may post your assignments in the assignment boxes, preferably two days prior to the assignment due date, at these campuses.

Do NOT post envelopes containing money in any of the assignment boxes. The University of South Africa does everything possible to ensure that assignments reach us safely, but the university cannot take responsibility for the loss of assignments as a result of fire or theft.

Assignments posted to the university must be in the envelopes supplied to you when you registered. Except for weekends and public holidays, the assignment boxes are emptied daily by Unisa staff.

The collection time is approximately 07:00.

If you submit an assignment via an assignment box and do not receive a confirmation via SMS from Unisa within 7 working days of submitting the assignment, contact the Assignment Division.

For more on myUnisa assignment, visit the assignment info page.


  1. Morning,

    I cant login to my Unisa account, it gives me invalid credentials and everything is correct what must i do?

  2. Hi I am unable to login to myunisa portal, is my first time experiencing this problem as i have been using the portal.

  3. OK, I said that I didn’t have a Microsoft account only Google account. but I signed in with my works email account which worked: Now there is an error saying that SOMTHING WENT WRONG…and that Couldn’t find a mailbox for this recipient. Either they don’t have a mailbox or don’t have a license assigned.
    I am stuck….please help

    • Before you successfully log into your account, you need to first claim your unisa login…and the processes are in the post above. Once you have claimed your Unisa login, it may take up to 24 hours for your myLife email account to be created. I hope this helps…you can also email for assistance.

  4. I just got the feedback confirming that I am registered with UNISA. how do I claim my myLife e-mail account?
    I have a Google account not Microsoft.


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