MyNsfas Account: How to Log into your Nsfas Account 2021

mynsfas account login

MyNsfas is the portal for Nsfas applicants to log in and access and manages important info regarding the National Student Financial Aid Scheme.

Students or NSFAS applicants are strongly encouraged to create their MyNSFAS accounts. The process is as follows:

  • Go to and click on “myNsfas account“.
  • Enter your username and password.
  • Click on the “My personal details” tab.
  • Update your cellphone number and/or email address to your current one.
  • Click “Update your details” to proceed.
  • A One Time Pin (OTP) will be sent to the new number and email address that you have provided.
  • Enter the OTP and click submit.
  • Your details will immediately be updated.

If you’re an applicant with an existing account, you can sign in using your usernames and password or Facebook and Google accounts.


Your cellphone number or email address must be uniquely yours and cannot be shared.

If you are one of the NSFAS 2022 applicants whose application was unsuccessful and you have submitted an appeal, you may check your application results (nsfas status) by logging into your myNSFAS account.

How to check your NSFAS status 2021

When you apply for funding with the NSFAS, you can usually expect a response a few days after the application closing date (30th November 2021).

If you’ve been waiting anxiously to find out whether you have been accepted into the scheme or not, here’s a simple guide on how to check your National Student Financial Aid Scheme application status.

To check your NSFAS application status:

  1. Log into your myNSFAS account portal.
  2. Enter your ID or username and password.
  3. Click the SIGN IN! button.
  4. Once you log into your account dashboard, click on Track Funding Progress to check your application status.
  5. If your application has been successfull, Congrats! If not, better luck next time.

How to reset your MyNsfas account password

Already have an account but forgot your MyNsfas account password?

Don’t panic, simply reset your Nsfas login password by:

  1. Clicking on the “Forgot your password” tab and enter your ID number
  2. Choose whether you have forgotten your username and password and click “Submit
  3. You will receive an OTP via email and SMS
  4. Type in the OTP you received and click “Submit
  5. You will then be required to create a new password.

Did you know that if your myNSFAS portal account is locked or blocked, you need to reset your myNSFAS login details by clicking on the “Forgot your password” link and following the steps provided?

To unlock your NSFAS account, send an email to If you want to unblock your account, send an email to


If you have forgotten your MyNSFAS login details and do not have access to the email address or cell phone number on the Nsfas system, you’re required to submit a certified affidavit requesting that your email and cell phone number be updated with the old and new details reflecting

NSFAS will release funding decisions for all applicants from January 2022. Funding decisions will be communicated to applicants via the myNSFAS portal. Make sure you create or have access to your account to check your NSFAS wallet.

You can also watch the video below to learn how to reset your NSFAS password.

NSFAS contact details

If you’re facing any challenges concerning your myNSFAS login account or want self-service help, don’t hesitate to contact the NSFAS bursary scheme via the following;

  • Call number: 0860 067 327.
  • Toll-free: 0800 203 900.
  • Email:
  • Twitter: @myNFSAS.
  • SMS: 30916.
  • Postal Address: University and TVET College documents Private Bag X4, Plumstead 7801, South Africa.
  • Physical Address: 10 Brodie Road, House Vincent 2nd Floor, Wynberg, Cape Town 7700.
  • NSFAS self service link:

NSFAS has no Whatsapp number. NSFAS Chat will be available to you from Monday to Friday, from 08:30 to 17:00.

Kindly note that applications for NSFAS funding for the 2022 academic year are not currently open. The 2022 application will open later this year.

You have until midnight on 30 November to submit your applications.

Applications have also been extended to Grade 9 to 12 learners, as well as out-of-school youths, who wish to further their studies at any technical and vocational education and training, TVET colleges in South Africa for the 2021-2022 academic year.

myNSFAS account.
Image source: National Student Financial Aid Scheme
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  1. Hello I’m Zekhethelo Mbuthuma i apply for nsfas last year if I check status it’s still stucking on “Awaiting academic results”.from April untill now,what can i do?

  2. This MyNsfas is not user friendly it kept saying I should reset password I do exactly that and kept saying the username is invalid. Please assist what should I do I couldnt apply because of this challenge

  3. Hi,I’m Dombo Lucky
    My account is locked and I can’t check my sbux voucher,please help me to unlock my account now.

  4. Hey.. Since i applied for NSFAS and i didn’t get the space at college so what must i do to cancel the account and i forget my account details

      • Hi
        I have a problem when I am trying to reset my profile it says is locked when am changing password keep on saying that am confused now and I wanna know when I am going to get the email on my life for choosing laptop or LMA ,it stressed me a lot please guys try to reply because am always emailing you and trying to call you guys no respond


  6. Hey
    I’ve applied for NSFAS I lost my password and username since I was assisted by someone please help I need this money

    • Click on the “Forgot your password” tab and enter your ID number
      Choose whether you have forgotten your username and password and click “Submit“
      You will receive an OTP via email and SMS
      Type in the OTP you received and click “Submit“
      You will then be required to create a new password.

        • To unblock your myNSFAS Wallet, you need to:

          1. Log into your myNSFAS account
          2. Go to NSFAS Connect
          3. Create a case
          4. Submit a picture of your ID using a cell phone
          5. Provide your current cell number
          6. Indicate that your NSFAS Wallet is blocked
          7. If you are unable to access your myNSFAS account to submit this request, you may send a request to NSFAS via their social media inbox (DM) or email.

  7. Good day
    Can I please ask is there a problem with my NSFAS because I’m not receiving any feedback everytime I check it keeps saying processing

  8. Hi my name is Tshidi Aphane unisa student, i am NSFAS beneficial but since I have registered Around January but my registration still not finalised

  9. Hi, i am a college student studying Management Assistant at Ehlanzeni TVET College, i would like to know why is it that I have not received my nsfas allowances since i last received in 2020, and if I’m still going to get it i would like to know how long do I have to wait until i get it?

    • Hey please help I haven’t received my nsfas since from last year 2020. I want to know when is going to be located for 2021

  10. Hello I’m Phiwayinkosi Khathwayo I didn’t receive an message and if I try to log in my account it blocked from November 2020 up until now

  11. Good day. I applied for Nsfas last year and my application was successful but I wasn’t accepted at any institution. The institution I applied to last year accepted me this year and I also applied for nsfas 2021 just wanted to know if is it possible that my application will be successful this year?

    If not can I get help and cancel my 2021 application and continue with the 2020 application?

    Please help!

  12. I have applied for NSFAS , creates the account and upload my I’d copy . I tried to upload the other required documents but I’m not sure if they were uploaded or not , but when I check now it say No contract documents found. What should I do ?

  13. Morning.I wanna know if I was funded for NSFAS from 2017 to 2019 . Do I have to apply for NSFAS again in 2021 if I want to study to different University ? I’ve already accepted the offer at UNISA.

  14. I wanna know if I was funded for NSFAS from 2017 to 2019 . Can apply for NSFAS again in 2020 to study to a different University ?

  15. good morning, I need help I have lost all my log on details such as cell number and email and I will like to know how to change these details so I can proceed.

  16. hello I made a mistake when I was registering nsfas profile for my cousin I mistakenly typed wrong Gmail and cellphone number and created a profile with wrong information, please help out.

  17. Hei, i will like to know when would students affected by the N+2 Rule get their outcome or feedback. Im student at university of the Free State.

  18. Im student at the university of the Free State and i will like to know when will the students affected by the N+2 rule get feedback or the outcomes.

  19. Hello am trying to upload my documents but i cant find the link saying upload your documents ive applied last months but they have send me an email saying my id is invisible as they say i must upload another one.

  20. Hi I’m Fezeka
    I have a problem when i try to log in to my nsfas account it says invalid details then i try to change my password with the forgot password tab, it says my id number is not registered, what mite be wrong..

  21. Hii
    Can you please assist me because mynsfas account is being locked I can’t access any help .I am unable to reset my password can you please assist me

  22. Hello I’m Luvo Mlilwana I’ve been trying to log in to my account and i kept saying my details are invalid but I’ve kept changing my password but i still get the same thing

  23. Hi my name its gift, I am a unisa student. I have tried to register for second semester but I have been told by unisa that my application will be processed as soon as payments are done and its been almost 3 weeks now.I tried to contact nsfas and even sent an email and its been 2 weeks now and no respond.I can’t access any of my second semester study materials and time it running .please help

  24. I tried to log in to the portal but it says that myID is not registered and I haven’t received this month’s allowance.What do you suggest I do?

    • The monthly allowance will come. For the ID, I suggest you reset the password and see what happens next. If it still doesn’t work, you may want to call Nsfas for assistance on your account.

  25. I didn’t get my nsfas allowance since April , but yesterday when I register for ewallet they send m sms to activate my ewallet they said I must dial *120*176# when dial this number it’s says locked what must I do now

    • Reset your password and see. Also, remember that NSFAS recently unfunded some 5,000 students. Find out if you’re one of them and follow the instruction communicated to you.

  26. Good Afternoon.
    I have a Problem with my Allowance. I applied for accommodation but I received Transport Allowance. Please fix my Error.

  27. I forget my nsfas username and password when I wanted to rest it say my I’d number is not registered and when I use what I now it say invalid help please

  28. Good day. I have a problem with my nsfas account I have forgotten my username and my password and I have lost my phone numbers which I used to apply nsfas and now they are blocked do numbers so I want to apply at university but I can’t cause I have forgotten my nsfas details now am using this new numbers.

    • My nsfas account is locked since January i hv tried to login with a knew link it keeps invalid user accounts. How can i fix it? Please help

    • There could be pressure on their server. Keep trying especially at times that you most people are not online. Also, get a good internet connection.

  29. I am a student at a TVET College I registered in January 2020 and I have not received any type of payment from Nsfas but my other fellow peers received payment and when I keep on trying to check my status on my student account it keeps on loading or sometimes it says my account is invalid and I reset it twice but it keeps on saying invalid what can i do for all of this….

  30. I’m having difficulty in logging in to my nsfas portal, as i have forgotten my password, when i try to reset using the link i receive via SMS it keep o. Saying the link is expired, even if i receive a new link.

    • When you receive a verification link in your email, you need to open your email and click on the link as fast as possible for it not to expire. If you do that, but IT still gives you the same problem, then contact the NSFAS for help.

  31. I’m a returning student I haven’t received any payment since the month of February am I still going to get money

  32. I can’t get an email that will allow me to get my OTP number so that I can change my nsfas password because I’ve forgotten it

  33. As a student of TVET College I’m not receiving my allowance since from February 2020 untill now.
    I want to know why I’m not receiving my allowance as a student.

  34. I didn’t submit all needed documents for nsfas application I only submitted my personal details and not my guidance documents for example ID and prove of income but I didn’t to it intentionally I had no choice my parents live far from where I currently stay for studying,so I would like to ask weather nsfas would fund me even though my application isn’t complete?

  35. M account is locked n can check m balance plz assist

    They sent me Nsfas wallet 2 create password n when tried 2 insert it it kept on saying invalid until it was locked

    Tried 2 call the Nsfas office n they created a new password n told me 2 wait for 7 working days BT its the 10th day nw m panicking nw

    Haven’t received any allowance so far plz help

  36. I have problem ANFAS send me message that my mother’s ID copy was not having signature so I will like to know that the document ANFAS they ask they ,they got it ,because since I’ve been waiting for send me message

  37. Good morning, i applied for Nsfas last year 23th of October while i was still doing matric but even now my application is still in progress so now I’m stressed out because i haven’t received funding as yet, I’m currently enrolled at Rhodes University where I’m doing BSc.

  38. M a new student funded by NSFAS I haven’t received an agreement form when I go to Unisa at the finance office they keep on say u will get it on sms or they will email it so question is when,we need to buy books

  39. Please help I applied last year and this year I can’t access my NSFAS profile because I don’t use the email and numbers I was using what can I do online to do new login details

  40. I received my allowance for 2019 bt when it comes to 2020 when i go to my nsfas account it keeps on loading or sametimes it says invalid password although it is correct,what must i do because other students have already got their allowance

  41. I created mynsfas account on the 13 of February 2020 and I have not received any sms to activate my sbux and no allowance were paid to me whereelse other students got it….. Am I going to be paid full amount?

  42. I was previously funded by NSFAS in 2019 and am doing trimester, do I have to apply for NSFAS again in 2020 to get funding again?! Please help

  43. I was previously funded by NSFAS in 2019 and am doing trimester, do I have to apply for NSFAS again in 2020 to get funding again?!

  44. I followed the steps for password reset and they gave a link but when I use that link it says it is invalid
    So iam requesting a valid link for password reset

  45. I am a returning student been trying to check on my status it not appearing, I did create mynsfas account but I didn’t get any SMS that says I must go and register to institution I want to know what to do?

    • Me to is blocked if I called them they say I must wait 3 days then they will unblock me I called them on the 6 February BT until today I’m still blocked by I received my username and password for my Enasfas mobile wallet

  46. When I try to check my status it doesn’t appear ,what can I do?
    Another thing ,if you applied for Nsfas & didn’t receive that message that says you must go & register to your institution, does that mean Nsfas will not fund you bcz I applied last year by November & I haven’t received anything. Please help

  47. I have a problem I can not login to my NSFAS account because I forgot my password and when I try to reset my password It says my NSFAS password reset link is incorrect…… what can I do?

  48. I lost my phone with the registered number struggling to do Sim swap don’t know if I did get SMS and can I be able to use new Sim card

  49. good day

    I received a massage from nsfas it says I have missing documents. my puzzle is that I don’t

    know which documents are needed.

    I checked my status it says ”funding eligible with admission offer”

    • Here are the required document or find out more in the application guide;

      Your South African identity document/card or birth certificate

      The ID of parent/s and/or guardian/s (or death certificate where applicable)

      Pay advice/letter of employment/pension advice stating income (not older than 3 months) (SASSA slips are not required and SASSA should not be included as household income)

      Download the consent form from and fill it in with your parent/s or guardian/s signatures.
      If you have a disability, download the Disability Annexure A from and fill it in.

  50. Hi, I’m struggling to login into my account. I couldn’t login after obtaining the otp number. It keeps on rejecting my username and password. Please advise

  51. Ey officers I HV a problem a received a message says increased in security on they say I must submit certified copy then again I received message says I must re register when I’m log in on my account says my username & password are exits but I was used this username n password I don’t know what must do can you help me plzz I’m student at liberals they college

  52. I cannot sign in to my account it says ” client received SOAP fault from server.RCS-TTL expired please see the server log to find more detail regarding exact cause of failure” What must i do??

  53. I have logged into my account but there are no details when I am trying to scroll down for tracking my status. Help me

    • Log into your nsfas account and check…From the 6th of January this year, the status of applications was updated on the applicant’s student portal accounts. These are the status messages you would have seen.

      Successfully Funded: This means that your application was successfully processed and the funding process has been completed.

      You can register and attend Classes.

      Eligible For Funding But, Awaiting Confirmation Of Academic Admission:
      This means that you qualify for funding, but we have not yet received admission confirmation from an institution. Until such time as admission has been confirmed, funding will not be approved.

      You need to inform the institution’s Financial Aid Office.

      Verifying The Household Income With Third-Party Sources: This means that NSFAS is still verifying the student’s household income with credit bureaus to confirm that the income declared is under the R350 000 threshold.

      No action required. A message will be sent if funding is approved and academic admission is confirmed.

      Awaiting Evaluation: This means that the application has been received and needs to be assessed by a case worker at NSFAS to ensure that all information on the application has been correctly captured.

      What you need to do: Wait. No action required. A message will be sent if funding is approved and academic admission is confirmed.

      Application Unsuccessful: This message means that the applicant’s household income is above the R350 000 threshold and therefore rejected. Or the applicant has previous qualifications and does not qualify for NSFAS. Or the applicant has not been admitted to a university or TVET College.

      Unfortunately, you have not been successful in getting funding from NSFAS. You can appeal.

      Due to the pressure on the system, the server sometimes slows down. But keep trying until you get a confirmation.

    • NSFAS will only support you for a maximum of five years, based on the availability of funding in each year. If you change your course frequently and you take longer than five years to complete your qualification, you will have to pay for yourself until you graduate.

      Students who received a NSFAS bursary during 2019 do not have to apply for NSFAS for 2020. To qualify to receive the NSFAS bursary again you must pass 50% of all registered modules in the current year and meet the N+1 requirement (N=minimum prescribed period required to obtain your degree).

    • visit the NSFAS website. Click on MyNSFAS account and login with your ID and the password you created during your application. If the status of your application is “Provisionally Funded”, contact the scheme for all other outcomes, as NSFAS is responsible for the application process.

    • Hello. Can you please help, I’m having a problem when I try to check my status, I log in just fine but when I tap on “Track funding progress” it loads nonstop.

    • I have applied for 2019 and i Couldn’t register in any tertiary. I took a gap year.

      I, then re-applied as Walk-in
      So i want to get help about myNSFAS account

    • This is a common problem many face with their Nsfas account. You can either follow the processes in the post or email for them to resolve your issue. You can also call 0860 067 327 or 0800 203 900 (toll-free).

  54. when will i receive my allowance i have been waiting for too long now and i don’t have money to pay for rent my landlord is threatening to kick me out. what should i do???

    • Apply for nsfas funding if you meet the requirements. You can also sign up on to raise funds for your education. There are other opportunities to raise funds as well.


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